Shipping Policy
Shipping Policy
Thank you for choosing Core Axis 3D! We are committed to delivering your 3D-printed products efficiently and reliably. Please review our shipping policy below for details on shipping methods, costs, and timelines.
🌍 Shipping Destinations
We offer shipping to the following regions:
Canada and the USA: Free standard shipping.
Global Shipping: Available to most countries at a standard shipping cost.
📦 Shipping Methods and Costs
Standard Shipping
Canada and the USA:
Free standard shipping is available for all orders.
Delivery times are typically 5-10 business days but may vary depending on location and carrier delays.
Global Shipping:
A standard shipping fee will be applied at checkout based on the destination.
Delivery times are typically 10-20 business days but may vary depending on customs processing and local postal services.
Express Shipping
Canada and the USA:
Express shipping is available at an additional cost for faster delivery.
Delivery times are typically 2-3 business days.
Global Shipping:
Express shipping is available for international orders at an additional cost.
Delivery times are typically 5-7 business days.
To request Express shipping, please contact our support team at contact@coreaxis3d.com before placing your order.
📮 Primary Delivery Carrier
Canada Post is our primary shipping carrier for all orders.
For international orders, Canada Post will hand off the package to the local postal service in the destination country.
Tracking information will be provided for all orders once shipped.
🔄 Subscription Service Shipping
Subscribers are limited to 2 shipments per month as part of their subscription plan.
Free standard shipping applies to subscription orders within Canada and the USA.
For Express shipping on subscription orders, an additional fee will apply. Please contact our support team at [Insert Email Address] to arrange Express shipping.
⏳ Processing Time
All orders are processed within 1-3 business days after payment confirmation.
Processing times may be longer during peak seasons or for custom-made products.
🛃 Customs and Import Fees
For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Core Axis 3D is not responsible for delays caused by customs or additional charges incurred during import.
📲 Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information.
You can track your order using the provided tracking number on the Canada Post website or the local postal service’s website for international orders.
❗ Lost or Damaged Packages
If your package is lost or damaged during transit, please contact our support team at contact@coreaxis3d.com within 7 days of delivery.
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We will work with Canada Post to resolve the issue and provide a replacement or refund as applicable.
By placing an order with Core Axis 3D, you agree to the terms outlined in this shipping policy.